Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us via WhatsApp or email
• Request quotes or services
• Discuss project requirements with us

Automatically Collected Information

When you visit our Site, certain information may be automatically collected by our service providers:

• Server Logs: Our hosting provider may collect basic access information such as IP addresses, timestamps, and requested pages as part of their standard server operations
• Technical Information: Browser type, operating system, and device type may be recorded in server logs
• Local Storage: We use browser localStorage for basic website functionality
• Third-party Services: Services like Font Awesome and Google Fonts may collect information according to their privacy policies

Important: We do not use Google Analytics or any other analytics tracking tools. Any data collected by our hosting provider is part of their standard server operations and is subject to their privacy policy.

Client Information

For our Sri Lankan clients, we may collect:

• Business name and contact details shared via WhatsApp
• Project requirements and specifications
• Communication history related to services

2. Our Business Focus

LankaWeb operates with the following business model:

• Website: Accessible globally for portfolio viewing and information
• Services: Primarily offered to clients in Sri Lanka
• Communication: Mainly via WhatsApp with Sri Lankan contacts
• Expertise: Specialized in Sri Lankan market needs and requirements

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your inquiries and provide customer support
• Discuss project requirements and provide quotes
• Send you technical notices and updates
• Address technical issues and improve website performance
• Maintain records of completed projects and client communications

4. Data Storage and Security

Storage Location

Your data is stored on secure servers provided by our hosting provider. We implement appropriate technical measures to protect your personal information.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Maintain records of completed projects and client communications
• Resolve any disputes or issues
• Comply with reasonable business record-keeping practices

Project-related communications and information are typically retained for the duration of the client relationship and a reasonable period thereafter for reference purposes.

Security Measures

We implement security measures including:

• HTTPS encryption for data transmission
• Secure communication channels for client discussions
• Regular backups of important data
• Secure handling of client project information

5. Third-Party Services

We use the following third-party services:

• WhatsApp: For communication (Meta Platforms, Inc.)
• Font Awesome: For icons (Fonticons, Inc.)
• Google Fonts: For typography (Google LLC)
• Hosting Provider:For website hosting

These third parties have their own privacy policies. We encourage you to review them for information about how they may collect and process data.

Note: We do not use Google Analytics or similar analytics tracking services on our website.

6. Cookies and Tracking Technologies

Our website uses minimal tracking technologies:

Local Storage

• LocalStorage: We use browser localStorage for basic website functionality
• Session Data: Maintains your navigation state during your visit

Third-Party Tracking

Some third-party services we use (like Font Awesome and Google Fonts) may use cookies or similar technologies. We do not use analytics cookies or tracking cookies ourselves.

How to Control Cookies

Most web browsers allow you to control cookies through their settings preferences. However, disabling cookies may affect your experience on our website.

7. Your Rights

As our client or website visitor, you have the right to:

• Access: Request information about what data we have about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data (where applicable)
• Questions: Ask about how we handle your information

To exercise these rights, please contact us using the information below. We aim to respond to all requests within a reasonable timeframe.

8. Legal Framework

As a Sri Lanka-based development service:

• Our business operations comply with Sri Lankan laws
• Client contracts and agreements follow Sri Lankan business practices
• We maintain appropriate records for our development projects
• Data handling follows reasonable security practices for our scale of operations

9. Children's Privacy

Our services are primarily for business and professional use. While we may work with clients under 18 with parental consent, we do not knowingly collect personal information from children without appropriate authorization.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us.

Acceptance of Privacy Policy

By contacting us for services, requesting quotes, or using our website, you acknowledge that you have read and understood this Privacy Policy.